Check the detailed estimated shipping timeline on the product page, usually below the Add to Cart button.
Double check the shipping address, including the exact door/unit number. We cannot modify the address once the package is shipped. Additional shipping fees and delays may occur for address corrections.
Orders are processed on business days (Monday through Friday, 9am to 4 pm IST). Orders placed on weekends or after 4 pm IST are processed the next business day.
Stock items ship within 3 business days, unless noted otherwise. Large quantity purchases may add 3-5 business days to shipping.
Standard cardboard packaging for shipping.
Various couriers are used by HYPERLAB, chosen based on your region.
HYPERLAB is not responsible for delays due to weather, mechanical delays, or other issues beyond courier control.
HYPERLAB is not responsible for delays due to incorrect or incomplete address information provided by the customer.
Packages are insured from HYPERLAB warehouses. Do not accept damaged packages without documentation of damage. HYPERLAB is not responsible for merchandise damaged in shipping.
Vary based on region, displayed at checkout.
We reserve the right to adjust shipping charges if the actual rate is higher due to package dimensions.
Tracking number provided within 3 days after shipping. Check the website or your account for updates.
For issues with tracking, contact us at sales@hyperlab.life
For order issues, reach out to us at sales@hyperlab.life. We’ll investigate the same with the mail courier.
If you do not receive your order, please wait 4 weeks before contacting us for a replacement or a gift/discount code.