Our Replacement Policy is covered under a 6-month warranty period.

Replacement Eligibility

Our Replacement Policy allows you to request a replacement of the product if it is found to have manufacturing defects or functional defects
and the same is notified via email to support@hyperlab.life within 6 months of delivery date of the purchase.

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Conditions REQUIREMENTS

1. Products with manufacturing defects or functional defects only are eligible for replacement.
2. We do not offer replacements for products which are found to have physical damage or liquid damage due to improper handling of the user.

RePLACEMENT Process

• Contact Us: Email us at support@hyperlab.life within 6-months of receiving your order if the product is found to be defective. Include your order number along with the email.
• Assessment: Our team will review your request and may ask for additional details to verify the issue.
• Pickup: The product will be picked up by our logistics team.
• Replacement: If your request is approved, we will notify you and ship a replacement product to you within 7 business days of receiving the returned package.